Privacy Policy

1. Information We Collect

To fulfill your sacred orders and coordinate doorstep deliveries across Hyderabad, we collect the following minimum necessary details:

• Personal Contact Information: Name, delivery telephone number (e.g. for delivery alerts via SMS or WhatsApp), and optional email address.
• Delivery Address: Street, house/flat number, landmark, area, and pincode in Hyderabad to route your order accurately with our delivery riders.
• Order Details: Items purchased, quantities, selected delivery speed (Instant 45 mins, Rapido 1-2 hrs, Standard), and order timestamp.

2. Payment Information & Security

7 Hills Pooja Store enforces 100% secure online prepaid payments to eliminate physical cash handling and ensure instant dispatch:

• All online transactions are processed through Razorpay, an RBI-authorized and certified payment gateway.
• We do not collect, store, or view your credit/debit card numbers, UPI PINs, or bank account credentials. All payment data is encrypted using 256-Bit SSL/TLS bank-grade encryption.

3. How We Use Your Information

Your data is used solely for the following legitimate purposes:

• Packaging and dispatching your consecrated pooja samagri from our LB Nagar store.
• Sending live dispatch updates and order tracking notifications to your phone.
• Direct coordination with our store helpline (+91 90979 99939) regarding special puja instructions.
• Complying with statutory consumer protection and tax requirements under Indian law.

4. Zero Third-Party Sharing or Data Sale

We honor the sanctity of your devotion. We do not sell, rent, lease, or trade your personal information with third-party advertisers or marketing brokers. Your information is shared only with:

• Our authorized in-house or partner express delivery riders strictly for locating your delivery address.
• Certified payment gateway (Razorpay) for financial authorization.

5. Data Retention & Deletion Rights

We retain transaction records for the duration required by applicable commercial and accounting laws. Devotees may at any time request the deletion or correction of their customer account by reaching out to our store team.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our store manager: